Privacy Policy
Last Updated: August 21, 2026
At Shaggy Swag, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you:
Create an account.
Place an order.
Contact customer support.
Subscribe to emails or marketing communications.
Submit a product review or other content.
Complete a form on our website.
Participate in a promotion or other website activity.
Depending on how you interact with our website, information may include:
Full name
Billing address
Shipping address
Email address
Phone number
Order details
Account information
Customer service communications
Product preferences
Information you voluntarily provide through forms or messages
2. Payment Information
When you make a purchase, payment information may be collected and processed by third-party payment processors.
Depending on the payment method used, this may include payment card information or other transaction details.
Shaggy Swag does not intentionally store complete payment card numbers on its own systems when payment processing is handled by a third-party payment provider.
Payment information may be processed according to the applicable payment provider’s privacy policy and security practices.
3. Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Website interaction information
Approximate geographic location
Date and time of website visits
Shopping and browsing activity
This information helps us understand how visitors use our website and improve our services.
4. Cookies and Similar Technologies
Shaggy Swag may use cookies and similar technologies to:
Keep items in your shopping cart.
Remember certain preferences.
Maintain website functionality.
Understand website traffic.
Measure advertising performance.
Improve website performance.
Provide relevant marketing where permitted.
You may be able to control or disable certain cookies through your browser settings.
Disabling cookies may affect some website functionality.
5. How We Use Personal Information
We may use collected information to:
Process and fulfill orders.
Process payments.
Provide shipping and delivery services.
Send order confirmations and shipping updates.
Provide customer support.
Process returns, exchanges, and refunds.
Maintain and improve our website.
Personalize certain website experiences.
Detect and prevent fraud or unauthorized activity.
Communicate about products, services, promotions, or updates where permitted.
Analyze website performance.
Maintain business and financial records.
Comply with applicable legal obligations.
Protect our rights, customers, website, and business.
6. Marketing Communications
Where permitted by applicable law, we may send marketing communications about products, promotions, new arrivals, or other updates.
You can unsubscribe from marketing emails by using the unsubscribe link included in the applicable email.
Even if you unsubscribe from marketing communications, we may still send necessary transactional communications, such as:
Order confirmations
Shipping notifications
Delivery updates
Refund confirmations
Account-related notices
Customer service communications
7. How We Share Information
We may share personal information with service providers and business partners when reasonably necessary to operate our website and provide services.
These may include:
Payment processors
Shipping and delivery carriers
E-commerce and website hosting providers
Order fulfillment providers
Email service providers
Customer support platforms
Analytics providers
Advertising and marketing service providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement where legally required
We do not sell your personal information for money as a general business practice.
Certain third-party advertising or analytics technologies may involve data sharing that could be considered a “sale” or “sharing” under certain state privacy laws. Where applicable, we will provide the choices and disclosures required by law.
8. Third-Party Services
Our website may use third-party services to provide payment processing, shipping, analytics, advertising, hosting, security, customer support, or other functionality.
These third parties may process information according to their own privacy policies.
We encourage customers to review the privacy policies of third-party services when applicable.
9. Advertising and Analytics
We may use analytics and advertising technologies to understand website activity and measure marketing performance.
These technologies may collect information such as:
Device information
Browser information
IP address
Website activity
Pages viewed
Product interactions
Purchase-related information
Advertising interactions
This information may be used to measure advertising effectiveness and improve our website and marketing activities.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and maintaining customer orders.
Providing customer support.
Maintaining business records.
Resolving disputes.
Preventing fraud.
Complying with legal, tax, accounting, and regulatory requirements.
Enforcing applicable agreements and policies.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child under 13 has provided personal information through our website, please contact us so that we can review the matter and take appropriate action.
13. Your Privacy Choices
Depending on where you live and applicable law, you may have certain privacy rights.
These may include the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request information about how personal information is collected or used.
Opt out of certain marketing communications.
Opt out of certain targeted advertising or data sharing where applicable.
Appeal certain privacy-related decisions where required by applicable law.
Not all rights are available in every jurisdiction, and certain legal exceptions may apply.
14. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable thresholds and exemptions.
Depending on applicable law, California residents may have rights regarding:
Access to personal information.
Correction of inaccurate personal information.
Deletion of personal information.
Information about categories of personal information collected and disclosed.
Opting out of certain sale or sharing of personal information.
Limiting certain uses of sensitive personal information where applicable.
Non-discrimination for exercising applicable privacy rights.
If applicable, you may contact us using the information provided below to submit a privacy request.
We may need to verify your identity before processing certain requests.
15. Other U.S. State Privacy Rights
Certain U.S. states provide residents with additional privacy rights.
Depending on applicable state law, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, profiling, sale, or sharing of personal information.
If you believe you have a privacy right under the law applicable to your state, you may contact us using the information below.
We will evaluate and respond to requests according to applicable law.
16. Do Not Track Signals
Some browsers offer “Do Not Track” settings.
Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to such signals in every circumstance.
Where required by applicable law, we will honor legally recognized privacy preference signals.
17. External Links
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our business practices.
Changes to our website.
Changes to technology.
Changes to third-party services.
Changes to applicable laws or regulations.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Business Name: Shaggy Swag
Business Email: support@shaggyswag.shop
Business Phone: +1 718 310 3040
Business Address: 240 Kent Avenue KB27, Brooklyn, NY 11249, United States
Please include enough information for us to understand your request and, where required, verify your identity.
Important Privacy Notice
By using the Shaggy Swag website, you acknowledge that your information may be collected and used as described in this Privacy Policy.
We encourage customers to review this policy periodically for updates and to contact us if they have questions about how their information is handled.